FAQs

How do I get started?
How do I know this will work for me?
What information do I need to provide After Disaster Housing?
Do you bill the insurance company or me?
Are there any out-of-pocket expenses?
How do you hookup the water, sewer and electricity?
Are permits required for a temporary mobile home?
What about site preparation?
How soon can I expect delivery after I meet with your field representative?
What if I have pets?
Do you have different size mobile homes?
May I come and look at the mobile homes before I decide or take delivery?
When will I be able to move in?
What about furniture?
What about appliances?
How are they heated?
What if something breaks?
What about damage to my lawn?
What do I do when I am done with the mobile home?


How do I get started?

Just click on the part of the web-site that  says "How Do I get Started"or you can simply call  1-800-745-1791 and we will  gladly set up an appointment for our in-house field  representative to visit you on your property, usually within 24 hours.

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How do I know this will work for me?

At no cost to you, our in-house field representative will come  and inspect your site and the roads that lead to your property.  During  the field visit the size of the mobile home that your property  will accommodate will be determined. Our rep will also take  other measurements, pictures and other pertinent site information  to expedite the delivery of your mobile home.

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What information do I need to provide After Disaster Housing?

We need basic contact information, the make up of your family, your  pets, telephone numbers and other related information. We will also  need your homeowner's insurance claim number, the name of your  insurance company as well as your adjuster's name and number. That's it!

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Do you bill the insurance company or me?

For our clients who are insured, we deal directly with the insurance companies for direct payment, otherwise we bill you direct.

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Are there any out-of-pocket expenses?

The only out-of-pocket expense is a refundable security deposit, which in most cases your insurance company will cover through an advance of insurance proceeds.  If no damage occurs, the security deposit will be gladly refunded.

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How do you hookup the water, sewer and electricity?

The hook ups are made directly to your existing utilities.  If, as a result of damage, that is not possible, we have alternative approaches that we can take.

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Are permits required for a temporary mobile home?

 In most cases the answer is yes, however, we will take care of all the necessary permit applications, for you.

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What about site preparation?

Depending on your situation, our field representative will be able to tell you what you need to do.  In most cases, the answer is nothing.

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How soon can I expect delivery after I meet with your field representative?

While site conditions, permit processing and  utility reinstatements can effect delivery, we try to get your new home  to you as soon as possible, usually within seven to ten days.

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What if I have pets?

Pets are not a problem as pet friendly models are available.

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Do you have different size mobile homes?

Yes, since one size does not fit all, we offer mobile homes in widths of 8', 10', 12' and 14' and from lengths of 25' to 76'.

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May I come and look at the mobile homes before I decide or take delivery?

Of course, once your site is surveyed, we will set up an appointment for you and your family  to view the possible homes that will fit your property and your particular needs.

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When will I be able to move in?

Once  the mobile home installation is complete and inspected by your municipal  inspectors, you can move in.

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What about furniture?

Your mobile home will be fully furnished to your specific needs, all included at no addition cost.

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What about appliances?

All of our homes come equipped with major brand, full size appliances, again at no additional cost to you.

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How are they heated?

Clean, safe, forced hot air  electric heat.  Never dangerous gas or smelly oil heat.

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What if something breaks?

Just give our toll free number a call and one of our experienced. in-house service technicians will take care of the problem, typically within 24 hours.

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What about damage to my lawn?

While we will do all we can to protect your lawn, any damage is usually covered by your insurance company, which is normally just some dead grass.

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What do I do when I am done with the unit?

Again, simply give us a call at our toll free phone number.

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